From our DFO Liaison Susan Bond
In an effort to provide more efficient customer service to customers who have legitimate travel or employment emergencies, the Dallas Field Office will open up two Wednesdays per month, between the hours of 6:30 and 9:30, to allow the customers to walk in to the office without an appointment and speak to an Immigration Officer about their emergency request. They must bring proof of the emergency by providing documents that will support their request.
If the emergency is related to a medical reason or death and is for an immediate relative (parent, spouse, children or siblings), they must present medical documentation from the doctor or hospital on medical office or hospital letterhead providing detailed information of the medical condition and contact information. If the emergency is related to a death, they must present the death certificate or a letter from the hospital verifying the death.
If the applicant is a conditional resident or has a pending I-90 and the emergency is related to a possible loss of employment, they must provide a letter from the employer on the employer’s letterhead verifying the need for proof of employment in order to obtain an I-551 stamp in their valid passport.
Please remember that some requests may not be completed the same day due to the biometrics requirement.
The dates are:
May 9th and 23rd – 6:30 – 9:30
If emergencies arise outside of this time frame, please follow the current walk-in procedure.